Shipping Policy

At whruwa, we’re committed to providing a smooth, secure, and worry-free shipping experience — from checkout to delivery at your doorstep.


🌍 Worldwide Shipping

We proudly ship to customers across the globe.
No matter where you’re located, we ensure your wellness products and smart accessories arrive safely and on time — so you can begin enjoying your ezrakare experience as quickly as possible.


🕐 Order Processing

All orders are processed within 1–2 business days, which includes:

  • Payment verification

  • Quality inspection

  • Secure packaging

  • Hand-off to the shipping carrier

Once your order has shipped, you will receive a confirmation email containing all tracking and delivery details.


📦 Estimated Delivery Times

Standard international delivery typically arrives within:

8–14 business days

(Delivery times may vary based on your country, distance, and local courier performance.)

⚠️ Weekends, holidays, and customs processing may occasionally extend delivery times.


🔔 Order Confirmation & Tracking

As soon as your order is dispatched, you’ll receive a tracking email with a direct link.
You can monitor your shipment in real time — from warehouse dispatch to final delivery.


💸 Customs & Import Duties

Depending on your country’s regulations, international orders may incur:

  • Customs fees

  • Import taxes

  • Handling charges

These costs are not included in the product price and remain the responsibility of the customer.


⚠️ Potential Shipping Delays

While we strive for fast, reliable delivery, unexpected factors may cause occasional delays, such as:

  • Severe weather or natural events

  • Customs inspection or clearance delays

  • Carrier network issues or logistical disruptions

We appreciate your patience and understanding in these rare situations.